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Tri-Cities Community Federal Credit Union
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VISA Debit and Credit Cards: Use it or Lose it!

Dear members, we are closing Debit Cards that haven't been used for 4+ months. Why? Two reasons, first the Credit Union must pay network fees EVERY MONTH for all cards that are open, whether or not you use them - so this will help the Credit Union save money. Second, we will be replacing all existing debit cards with EMV "CHIP" cards late this summer. These new "CHIP" cards are quite expensive, so again, we don't want to spend the money to send you a fancy Chip card, if you aren't even going to use it.

Likewise, if you haven't used our Credit Card for several months, that card may be closed as well, to save money in network fees, and to avoid the extra expense of mailing out CHIP replacements that may never get used.

In summary, if you want our card, then you need to use it regularly or it may be closed without notification. If you decide you want to start using our card in the future, just let us know and we will happily issue you one.

Thank you!

Auto Warranty Services Question:

When does the manufacturer's warranty on your vehicle expire? Answer: Right before you need it!

The automobile industry spends millions studying the longevity of their manufactured vehicles. If you were to dive into their data, you would discover that the majority of mechanical and system failures occur within the first few months of a vehicle's life and/or after roughly 40,000 miles.

Certainly they want to provide a warranty on the car when it is new so that you will be happy with them and come back for more. They want their customers to drive away with peace of mind. However, that warranty goes away just as the data shows that more problems will pop up. According to the manufacturer's data, when the warranty goes, the water pump goes. When the warranty goes, the transmission goes. When the warranty goes, the peace of mind goes.

Tri-Cities Community FCU has a program to help our members with this problem. We are now able to provide protection for your vehicle as well as peace of mind for you. Our coverage programs provide roadside assistance, trip interruption protection, rental car coverage, and other benefits in addition to covering the cost of parts and labor for your breakdown. Our program protects you and your vehicle nationwide and for an unlimited number of claims.

Regain your Peace of Mind. Talk to us about our Motorist Assistance Plan Service Contracts today. Financing options available, contact Trevor at 735-8331.

Debit Card Fraud Prevention Calls

As a debit card or credit card holder, you may receive phone calls from our fraud prevention company requesting confirmation of recent transactions- especially if you are shopping out of town. If they left a number for you to call back please do so, or your card could be deactivated to prevent possible fraudulent use. You may also call the fraud department at: 1-800-262-2024

If you need to report your Credit or Debit card lost or stolen (or if you discovered fraud yourself) please call 800-417-8715 after hours. Also call the Credit Union at 509-735-8331 (during our open hours), so we can be sure and process any possible reimbursements for fraud, or to order you a new card.

Remember: Legitimate fraud prevention phone calls will not ask for your account number, card number, birthday, social security number or any other personal information- and we will never contact (by phone, e-mail or otherwise) you to ask for this information, because we already have it! If you are suspicious that fraudulent transactions are being made on your account contact the Credit Union immediately or you could be liable for them.

Hours of Operation

2626 W Kennewick Ave
Weekdays 9:00 am - 6:00 pm
Saturday Drive-Thru open from 9:00 am - noon

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Main Office
2626 W. Kennewick Ave.
Kennewick, WA 99336

(509) 735 - 8331
(800) 873 - 3354
Touch-tone Teller: (509) 783 - 1900

Equal Housing Lender