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Tri-Cities Community Federal Credit Union
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Privacy Policy

A Private Note To Our Members

TCFCU is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with TCFCU.

As a member of TCFCU, you also have a responsibility to safeguard your financial information.

To insure that you can rely upon the quality of products and services we make available, TCFCU stands behind the following privacy policy:

  • TCFCU will collect only the personal information that is necessary to conduct our business. That means just what is necessary to provide competitive financial products and services -- no more.
  • TCFCU will protect your personal information. We will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect members confidentiality.
  • You will always have access to your information. As a member of TCFCU, you will always have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.
  • TCFCU will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services.
  • TCFCU will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members' economic well being. Under no circumstances will TCFCU authorize these firms to charge your account without your express consent, and we will not sell member information to telemarketing firms.
  • TCFCU will offer you a choice in how your information is used. Any member of TCFCU may elect to keep information from being shared with our business partners. We will inform you on how to exercise your choice, and we will take all reasonable steps to make sure your requests are followed. At least once a year, we will remind all members of your right to choose.
  • TCFCU will never make unsolicited requests for your personal account information by phone or e-mail because we already have it. These are fraudulent attempts to steal your money and/or identity..


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Privacy Policy

Main Office
2626 W. Kennewick Ave.
Kennewick, WA 99336

(509) 735 - 8331
(800) 873 - 3354
Touch-tone Teller: (509) 783 - 1900

Equal Housing Lender